Rich Morrissey is a customer operations and revenue operations leader who helps platform and services businesses scale with predictable growth, high retention, and operational discipline. He has led early-stage technology companies through periods of rapid growth, rebuilding systems and operating cadence to support execution at scale.

Rich works directly with leadership teams to surface what is actually constraining performance — whether systems, incentives, communication, or decision-making — and to design operating models teams can execute with confidence. His work focuses on aligning Customer Operations, RevOps, GTM strategy, and cross-functional execution around business reality and the bottom line.

His approach is direct, transparent, and collaborative. He prioritizes clarity over theater, disciplined execution over process for its own sake, and alignment over organizational noise. By grounding change in shared understanding, he helps teams connect business objectives, individual development, and long-term company success.

Rich is currently available for interim, fractional, or project-based operating roles.

​

​

Schedule a quick discussion below, or reach out at rich@richmorrissey.com or 443-599-8182